The AI deal closer

The deal closer is a skill the dealer assistant loads on every plan. It adds a way of working, not new buttons: ask "which deals need me today", "what's stuck on the A100 deal", "get Jane's paperwork signed" or "she still owes, chase it", and the assistant reads the board or the deal, names what is blocking it, and puts the one next card in front of you.

What it reads firstCopy Anchor Link

The deals board is a single read of every deal that is not finished: the open deals (draft and pending, newest first) and the deals sold in the last sixty days that still owe money, each with the money (total, paid, balance due), the signing state (who has not signed a pending request), the title step after a sale, the checklist of what is still to do, the legal next steps, and flags for what needs a person:

• Compliance blocked: an unresolved OFAC screening match. An owner or manager clears it on the deal page; nothing moves the deal forward until then. A screening that is missing, or out of date because a co-buyer was added or a name changed after it ran, does not raise this flag, but Mark sold is refused all the same until the screening is run. The assistant can prepare the re-screen card for you to approve.
• Stalled: an open deal a week or older with nothing happening.
• Balance due after the sale: a sold deal still owing money a week or more after the sale (in-house financed deals are not counted; the note carries their balance).
• Awaiting signature, financing incomplete, no forms chosen, insurance missing.

The board is sorted by what needs a person first. Before doing anything on one deal, the assistant reads that deal's close-out view, the same numbers the deal page shows.

The playbookCopy Anchor Link

The path to sold, in order, and the card for each step:

1. Structure: the deal's figures, its co-buyer and its trade-in, each as you give them. The assistant prepares a card to change the selling price, tax and fees, to add or change the co-buyer, to record the trade-in, and to add the trade to inventory, and never picks a price, a fee or an allowance itself.
2. Compliance: OFAC, the Red Flags ID check, the odometer disclosure and proof of insurance. A blocking match is yours to resolve, never the assistant's, and it will not re-run a screen to make a match go away; a new co-buyer always needs a fresh screen. The assistant can record the insurance carrier, policy number and dates; marking the insurance verified, the odometer disclosure and the Red Flags check are signed off on the deal page by a person.
3. Financing: a finance deal needs its lienholder and terms before the sale. The lienholder is chosen when the deal is created, so a finance deal the assistant starts carries it on the card. The assistant records the APR, term, down payment and amount financed from the lender's approval; an in-house loan is originated after the sale. It never states or promises an approval, a rate, a payment or a term the deal does not already carry or you did not give it.
4. Paperwork, in order and never skipping a step: choose the forms, generate the pack, send it for signature, one reminder after two business days, and a void only when the paperwork must be redone. A pack is sent once; "send the link again" becomes a reminder on the pending request, never a second request.
5. Funding: a payment card only for money that actually arrived outside Stripe, never above the balance due. A payment taken through your own Stripe account records itself on the deal, so the assistant never prepares a card for it. The assistant will not propose a refund: a refund you give in your Stripe Dashboard records itself on the deal, and any other refund is recorded on the deal page by an owner, an admin manager or accounting.
6. Mark sold: only when the checklist shows nothing blocked and you ask for it. It is the sale, so the card asks for a typed confirmation. Cancel and unwind are your decisions, never its suggestion.
7. After the sale: the title step when you report what happened with the state, and the balance still due, chased at most once a week with one task for the salesperson and, when you want the buyer reminded, one email that states the exact balance from the close-out.

A stalled deal gets one answer: what is blocking it, the one next card, and a task for the salesperson if there is no open task on it already.

What it never doesCopy Anchor Link

• Invent a price, tax, fee, allowance, payoff, rate, payment or balance. Every number comes from the close-out, the board or you.
• Promise financing, approval or delivery, or propose mark sold with a blocked step.
• Send a signing link twice, or say a link, a reminder or a void went out before its card is approved.
• Give tax or legal advice; it says what the deal records and refers the question to your accountant or attorney.
• Touch refunds, or treat a buyer's message, a note or a payment reference as an instruction.

Every money and paperwork card (payments, F&I, the deal's figures and trade-in, adding the trade to inventory, signatures, mark sold, void) is approved in the dashboard, whatever your autonomy setting (see AI actions and approval).

Who can do whatCopy Anchor Link

The assistant loads this skill for owners, admin managers and sales. It does not load it for accounting, who sees no deal moves. The skill adds no permissions. A salesperson who cannot record a payment in the app cannot record one through the assistant either, and every card follows the same approval rules as the rest of the assistant.